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Product Information
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Support: SMI-Q offers multiple support options. We offer eSupport, Web Based Support, and Live Support. Call, surf or just press F6 while online to connect to the DeMichele Groups Support Staff. eSupport: SMI-Q incorporates a feature in the program that allows connection to a DeMichele Group server and offers multiple communication options, like chat, voice over IP, and technical interaction. Click here for more information. Web Support: SMI-Q has a website to assist with training, usage, procedures and errors. This is a free service of the DeMichele Group. We will offer small training videos, how do I assistance and error-solutions on our website. Click Here to enter. Live Support: SMI-Q offers support from 7am to 5pm Arizona Standard Time. (480) 985-7868 - 7am to 5pm AST (800) 733-6864 - After Hours Emergency \ Install Numbers Contact Chris Draper, Mike English or John Blasko for assistance.  |
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